Overview
Customer booking app with real-time availability, deposits, reminders, and staff calendar sync.
Client & Industry
Client: ReserveNow Hospitality
Industry: Hospitality & Services
The Challenge
Salons and clinics lost bookings to phone tag. No-shows cost partners roughly $2,400/month each.
Our Approach
We ran a focused discovery sprint with stakeholders, mapped existing workflows, and shipped in phases so users saw value within the first six weeks. Each release included QA, performance testing, and documentation for internal teams.
Outcome
The platform is now in daily production use. Internal teams report faster decision-making, fewer manual steps, and clearer visibility into the metrics that matter to leadership.